Welcome to whiteley house
Whiteley House Care Home 5 Whiteley Street, Featherstone, WF7 5HB Telephone: 01977 695425 At Whiteley House, we provide a warm, supportive, and homely environment for individuals with enduring mental health needs. Our goal is to help you feel comfortable, respected, and empowered to live a fulfilling life.

Our philosophy & values
We believe in dignity, respect, and choice for every resident. Our care is person-centered, promoting independence and community involvement. We adhere to CQC standards and all relevant legislation to ensure safety and quality.

Facilities & accommodation
• 6-bedroom main house with annexes supporting up to 11 residents
• Communal lounge and kitchen
• Outdoor decked area with seating
• En-suite rooms, some with additional facilities
• Laundry and utility room
• CCTV installed discreetly for safety

Care plans & support
Each resident has an individual care plan tailored to their needs, including health, lifestyle, and personal goals. Reviews are held every six months, and daily notes ensure continuity of care.

Activities & community engagement
We offer therapeutic activities such as arts and crafts, puzzles, and social outings. Residents can also access local cafes, shops, and community events. Religious and cultural needs are respected and supported.

Safety & policies
• Fully fire-alarmed building with regular safety checks
• Staff trained in health & safety, infection control, and first aid
• Confidentiality maintained in line with Data Protection Act
• Complaints system in place with prompt resolution

Your rights
• The right to dignity, respect, and privacy
• The right to make choices about daily life
• The right to participate in community and maintain relationships
• The right to be heard and involved in decisions

Contact & feedback
We welcome your ideas and feedback to improve our service. For more information or to arrange a visit, please contact our manager, Mrs. Ann Mangham, at 01977 695425.